My task as a User Experience Researcher and Designer is to find solutions to problems that are Desirable from a human standpoint, Viable economically for those producing the finished product, and technologically Feasible for today’s systems.

Divergence and Convergence are integral parts of the design thinking process. We start by Discovering the problem we are to solve, then Define the problems to attempt to identify the root cause. We Develop potential solutions, and Deliver them to the target users to see if the design has the desired results.

When applying this way of thinking to User Experience Design, we Analyze the issues users are having with a interface or product. Then move into Ideation to imagine what a solution might be. We build a functioning Prototype for that solution, and Test it in the hands of users. We then take our findings and begin working on future iterations as necessary.